Privacy Policy

Information we collect

We collect information you submit through forms, account registration, the studio email list, email, and the help chatbot. That can include your name, email address, phone, business details, and the contents of your messages. We also collect standard server logs such as IP address, browser type, and pages viewed.

How we use it

• To respond to inquiries and provide web development services
• To create and maintain user accounts and verify email addresses
• To improve the website, including support content and chatbot quality
• To send project-related communication you requested
• To send studio notes if you join the email list

Processors

We use trusted vendors to operate the site, including hosting, authentication, email delivery, content management, payments, and analytics. Those vendors process data only to provide their services to us.

Cookies and third-party scripts

Necessary cookies keep locale and authentication. Marketing cookies (chat and email tools) load only after you accept them on the cookie banner. You can change your mind in the browser or write us.

Retention and your rights

We keep account and project records for as long as needed to provide services and meet legal obligations. You may request access, correction, or deletion of personal information by emailing admin@sycgeeks.ca.

Contact

SYCGeeks, Vancouver, Canada. Email: admin@sycgeeks.ca. This policy was last updated October 2026.