The agreement, written like a brief.

01

Who we are

SYCGeeks is the studio. You are the client — a visitor, a company, or anyone who books, pays, or asks us to build. Using this site or engaging us for work means you accept these terms.

02

What the work includes

• Design and development of web and mobile products
• Ecommerce, APIs, compliance, and design-studio engagements
• Authentication, dashboards, and the systems your operators will run
• Testing, launch support, and optional monthly or yearly care

03

How we get paid

Project fees are quoted and paid in Canadian dollars. Website, ecommerce, mobile, and API builds at or above $8,500 CAD bill in milestones: 30% to start, 30% when architecture is approved, 30% when the core works, 10% at launch. Design, assessment, consulting, and discovery stay paid in full before we start. Care bills monthly or yearly as shown. Add-ons on a live project are paid in full when you buy them. Processor fees stay with Square or the network.

04

Pricing structure

• Website, ecommerce, mobile, and API: published starting price, billed in the four milestones above.
• Care: Essential $199 / month, Business $399 / month, Engineering $450 / month or $4,500 / year.
• After launch, add-ons stay on the same project. Business and Engineering care pay about 25% less than the standard rate.
• Shopify subscriptions, apps, store developer fees, and card processing are billed by those vendors unless the quote says otherwise.

05

Who owns what

After the last payment you own the digital goods we deliver for you — assets, content, and operational data — except the studio’s reusable code, tools, and methods. We keep the right to show the work in our portfolio unless a written NDA says otherwise.

06

What stays quiet

Both sides keep project information confidential. We do not share your briefs, credentials, or customer data except with processors required to deliver the work.

07

How it ends

Either side may end the engagement in writing if the other does not perform. You pay for work completed to that date, including any milestone already due.

08

After launch

A website launch includes 90 days of defect support. Care is optional: Essential watch, Business watch plus two hours, or Engineering with one reserved hour. Unused hours do not carry forward. Monitoring is not a 24/7 emergency desk. New pages, languages, checkouts, and collections are published add-ons or a new quote.

09

Where disputes live

These terms are governed by the laws of British Columbia, Canada. Disputes are resolved by arbitration in Vancouver unless we both agree otherwise.

10

Agreement

Using sycgeeks.ca, creating an account, booking time, or paying for a project or care plan binds you to these terms.